Frequently Asked Questions
Everything you need to know about your Fleuron Paris shopping experience.
Where are Fleuron Paris products manufactured?
Our leather goods are designed in Paris and handcrafted in our workshops in Italy and Spain, using premium full-grain leathers sourced from the finest European tanneries.
What are your shipping destinations and delivery times?
We offer worldwide shipping. Orders within Europe typically arrive in 3-5 business days, while international shipping usually takes 5-7 business days via our premium courier partners.
How do I care for my Fleuron leather bag?
To preserve the beauty of your bag, avoid prolonged exposure to direct light and humidity. We recommend using a soft, dry cloth for cleaning and applying a specialized leather conditioner every few months.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unused condition with all protective films and packaging intact to qualify for a full refund.
Are taxes and duties included in the price?
For orders within the European Union, VAT is included. For international orders outside the EU, customers are responsible for any local customs duties and taxes applicable in their country.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer secure split-payment options through Klarna in select regions.